Render submitted form answers as a list (PMS-747)

longjacksonle commented

2026-08-09 18:45:42 +02:00

Owner

PMS-747 F6. Found while reproducing the reported approval confusion, not reported itself, and visible in that report's own screenshot: a ticket raised from a client's submission read "First name: David Last name: Randall Phone number: 9194047511" on a single line.

The answers were joined with plain newlines, but the SPA renders a ticket description as Markdown (src/pages/tickets.rs, PMS-309), where a single newline is not a line break. So every answer collapsed into one paragraph, and the more the form asked for the worse the ticket read for whoever had to work it.

They are now a Markdown list, one answer per line, label in bold. A textarea answer carries the client's own newlines; those become hard breaks with the continuation indented into the list item, so the client's paragraphing survives instead of collapsing the same way the answers did.

The rest of PMS-747 is SPA-side and goes out as mokosh-apps #498. This change is independent of it: the run-on description predates that PR and is fixed by this one alone.

Testing

cargo fmt --all --check, cargo clippy --all-targets, cargo test --lib (three new tests on render_answers: one line per answer, hard breaks preserved inside a multi-line answer, unanswered fields dropped and order following the form). No migration and no API shape change.

PMS-747 F6. Found while reproducing the reported approval confusion, not reported itself, and visible in that report's own screenshot: a ticket raised from a client's submission read "First name: David Last name: Randall Phone number: 9194047511" on a single line. The answers were joined with plain newlines, but the SPA renders a ticket description as Markdown (`src/pages/tickets.rs`, PMS-309), where a single newline is not a line break. So every answer collapsed into one paragraph, and the more the form asked for the worse the ticket read for whoever had to work it. They are now a Markdown list, one answer per line, label in bold. A textarea answer carries the client's own newlines; those become hard breaks with the continuation indented into the list item, so the client's paragraphing survives instead of collapsing the same way the answers did. The rest of PMS-747 is SPA-side and goes out as mokosh-apps #498. This change is independent of it: the run-on description predates that PR and is fixed by this one alone. ## Testing `cargo fmt --all --check`, `cargo clippy --all-targets`, `cargo test --lib` (three new tests on `render_answers`: one line per answer, hard breaks preserved inside a multi-line answer, unanswered fields dropped and order following the form). No migration and no API shape change.

longjacksonle added 1 commit

2026-08-09 18:45:42 +02:00

fix(forms): render submitted answers as a list so they stop running together

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95b718b25d

PMS-747 F6, found while reproducing the reported approval confusion rather than reported itself. A ticket raised from a client's submission read "First name: David Last name: Randall Phone number: 9194047511" on one line.

The answers were joined with plain newlines, but the SPA renders a ticket description as Markdown, where a single newline is not a break, so every answer collapsed into one paragraph and the more the form asked for the worse the ticket read. They are now a Markdown list, one answer per line, with the label bold.

A textarea answer carries the client's own newlines. Those become hard breaks with the continuation indented into the list item, so the client's paragraphing survives instead of collapsing the same way the answers did.

Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01E48b8YHWYwmaKjFBy5esXp

longjacksonle scheduled this pull request to auto merge when all checks succeed

2026-08-09 18:47:15 +02:00

longjacksonle merged commit 5a168ec699 into main

2026-08-09 18:48:21 +02:00

longjacksonle deleted branch fix/PMS-747-form-answer-markdown

2026-08-09 18:48:21 +02:00

longjacksonle referenced this pull request from a commit

2026-08-09 18:48:23 +02:00

Merge pull request 'Render submitted form answers as a list (PMS-747)' (#504) from fix/PMS-747-form-answer-markdown into main

longjacksonle referenced this pull request

2026-08-09 19:28:18 +02:00

Say who sent a request form, to whom, and how to get help (PMS-748) #505

Rows
Columns

Render submitted form answers as a list (PMS-747) #504

Testing